Privacy Policy for Sada
Last Updated: September 10, 2026 • Operated by PixelMind Technologies
1. Introduction
PixelMind Technologies ("we," "our," or "us") operates the Sada mobile music streaming application and related platform services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Sada mobile application on Android and our web services.
By creating an account or using Sada, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
A. Personal Account Information
- Full Name / Display Name: Used to customize your user profile and credit creators.
- Email Address / Phone Number: Used for secure authentication (magic link or OTP) and account recovery.
- Profile Image: Optional avatar uploaded by you to personalize your profile.
B. App Activity and Usage Data
- Playback History: Tracks played, playback duration, and repeat counts to provide personalized recommendations and compile your stats.
- User Libraries: Custom playlists, favorites, and saved songs.
- Creator Submissions: For authorized creators, audio tracks, cover artwork, metadata, and lyrics submitted for catalog inclusion.
C. Device and Diagnostic Information
- Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens to deliver track releases, playlist updates, and system notices.
- Device Identifier & OS Version: Used to maintain single-session security, prevent account sharing abuse, and deliver compatible audio streams.
- Crash & Performance Logs: Anonymous telemetry to troubleshoot playback failures and maintain app stability.
3. How We Use Your Information
We use collected data strictly for legitimate operational and user-experience purposes:
- To provide seamless music streaming, search, and playlist curation.
- To verify subscription status, early access entitlements, and premium features.
- To protect against unauthorized access, credential stuffing, and platform abuse.
- To deliver push notifications regarding new track releases and artist updates (which you can disable in device settings anytime).
- To moderate user-generated content and creator uploads in compliance with legal standards.
4. Third-Party Service Providers
We partner with reputable infrastructure providers who process data strictly under confidentiality agreements:
- Supabase (Authentication & Database): Handles secure encrypted user authentication, database persistence, and Row-Level Security (RLS) enforcement.
- Bunny.net CDN: High-performance content delivery network used to cache and deliver encrypted audio streams and cover images globally.
- Google Firebase: Provides Firebase Cloud Messaging (FCM) for reliable notification delivery.
- Chapa / Payment Gateways: When payments or subscriptions are processed, financial transactions are handled directly through licensed payment partners. Sada does not store your credit card numbers or banking passwords.
5. Data Retention and Account Deletion
We retain personal data only as long as necessary to provide services and comply with statutory obligations. You have the right to request deletion of your account and associated personal data at any time.
How to delete your account:
1. In the App: Navigate to Profile → Account Settings → Delete Account to permanently erase your profile and credentials.
2. Via Web: You can submit an account and data erasure request anytime at https://verify.pixel-mind.com/delete-account.
6. Security of Your Information
We implement industry-standard administrative, physical, and technical safeguards to protect your personal data, including end-to-end transport layer security (TLS/HTTPS), encrypted auth tokens, and strict database Row-Level Security preventing cross-user profile access.
7. Children's Privacy
Sada is not intended for children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe your child has provided us with personal data, please contact us immediately so we can remove such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any material changes by updating the "Last Updated" date at the top of this page or through an in-app notice.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact our Data Protection Team:
PixelMind Technologies
Email: support@pixel-mind.com
Website: https://verify.pixel-mind.com
Addis Ababa, Ethiopia